We take into consideration all the necessary health measures

COVID-19 COMPLIED

 

Dear Guests,

dear Friends, welcome to THALIA deco CITY & BEACH HOTEL of Mountrakis’ family!

 

We would like, me personally, my family members and our staff to welcome you in our hotel, in a year that has been, and will be, a very “unique” year for all of us. The unprecedented health protocols and hygiene rules required to be implemented from all of us, are certainly something new and sometimes may be unpleasant, therefore we kindly request for your understanding and cooperation. The precautionary measures we are taking are first and foremost for your own safety, our staff’s and our family’s safety too. These measures have been created by the Hellenic government and more specifically by the Ministry of Health, which as you know did a terrific job during this pandemic, keeping the numbers of cases and deaths really low in our country, and one of the lowest in the world.

 

To simplify things, the most important precautionary measure for all, is the preservation of the distance, 1.5m-2 m, and the avoidance of touching our face and especially our mouth with our hands, without having been carefully washed.

 

Our staff has been trained for all the necessary procedures and is equipped by all means of suggested tools for defending to COVID-19, prescribed by the government

We are all ready and “equipped” with our greatest, authentic smile, waiting to offer you our hospitality and help you relax in our beautiful island

 

Welcome and enjoy your stay!

 

Efthymios Emm. Mountrakis

Hotel owner

 

In order your stay to be convenient and safe, our hotel follows the COVID-19 Protocols of Hygiene and Safety

 

Operation of Hotels, taking into consideration all the necessary health measures:

1. The operation of the hotel is in line with the National Health & Safety Protocols

2. There have been two health and safety supervisors assigned by the hotel, constantly checking the compliance of the health and safety measures 

3. The hotel’s health and safety supervisors have a specific written plan on how to handle a suspected case according to EODY

4. The safety supervisors of the hotel keep a logbook of Covid-19 reports

5 Our hotel has a contract with the local Medical Center where there is a doctor available and an ambulance 24/7

6. Our personnel has been trained to keep all the health and safety measures for COVID-19, during cleaning, serving and contacting our guests

7. All the hotel’s staff is equipped with all the necessary personal safety measures

8. There is a daily mandatory contactless temperature measuring of our staff

9. Guests’ temperature measuring is optional

10. On your arrival the hotel may have to disinfect your luggage

11. In the reception, the special protocol of guests’ interaction is applied, especially for the COVID-19 

12. There is the possibility of outdoor check-in

13. Contactless payments are available and recommended 

14. UVC disinfection stream for cleaning (cards, passports, keys, etc.)

15. The health and safety protocol for the gym and the pool is applied

16. Especially for your personal space, your room, there are taken specific measures:

  • Disinfection label, sticker, will be on the door of each room, after the meticulous procedure of cleaning, which you will first “rip” when entering your room
  • The cleaning of the room will only be done after your written request
  • Bedsheets and towels are changed upon request 
  • Regarding the cleaning of the room, enhanced protocols of cleaning and disinfection of all surfaces and the bathroom before the arrival of new guests are implemented 
  • Upon arrival, you will be find a welcoming package with personal safety items which include: antiseptic, disinfectant wipes, masks and gloves
  • All our rooms are easy to access and the use of the lift is not necessary to get to the room

17. The breakfast and dinner hours are extended, in order to avoid crowding

18. The necessary distance between the tables and chairs at the bar and restaurant is already applied

19. The whole patio and outdoor space can be used to have your meals

20. Enhanced air-conditioning, fresh air ventilation, cleaning and disinfection measures have been implemented in all the rooms and common areas of the hotel 

21. There is frequent and meticulous cleaning of all regularly used surfaces, such as door knobs, switches, lift handles and buttons, etc

22. In the entrance of every department there will be available personal safety measures, masks and gloves, in case you wish to use them. Cleaning your hands with antiseptic is obligatory

23. The entrance of non-guests is forbidden, as the law strictly states 

24. There is a free stay of hotel’s personnel in the hotel provided, in order to avoid the daily transportation in the public transport 

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